Website Terms of Use

Article 1 (Purpose)

These terms and conditions regulate the rights, obligations, and responsibilities of the company and users regarding the use of internet-related services (hereinafter referred to as 'services') provided by Wellness Healthcare Co., Ltd. (hereinafter referred to as 'Company') on its website (hereinafter referred to as 'website').

Article 2 (Definitions)

• 'Website' refers to a virtual place of business set up by the Company using computer, mobile, and other information and communication equipment to provide goods or services (hereinafter referred to as 'goods, etc.') to users.
• 'User' refers to members and non-members who access the website and receive services provided by the Company in accordance with these terms and conditions.
• 'Member' refers to a person who has registered as a member by providing personal information to the website, continuously receives information from the website, and can continuously use the services provided by the Company.
• 'Non-member' refers to a person who uses the services provided by the Company without registering as a member.

Article 3 (Display and Revision of Terms and Conditions)

1. The Company posts the contents of these terms and conditions, company name, location of business, name of representative, business registration number, contact information (telephone, fax, email address, etc.) on the initial service screen of the website for users to see.
2. The Company may revise these terms and conditions within the scope that does not violate related laws such as the "Act on Consumer Protection in Electronic Commerce, etc.", "Act on Regulation of Terms and Conditions", "Framework Act on Electronic Documents and Electronic Transactions", "Electronic Financial Transactions Act", "Electronic Signature Act", "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc.", "Door-to-Door Sales, etc. Act", "Framework Act on Consumers", etc.
3. When the Company revises the terms and conditions, it will specify the application date and reasons for revision and post them along with the current terms and conditions on the initial screen of the website from 7 days before the application date until the day before the application date.
4. Agreeing to these terms and conditions means agreeing to regularly visit the web and check for changes in the terms and conditions. The Company is not responsible for any damage to users due to lack of awareness of the changed terms and conditions.
5. When the Company revises the terms and conditions, the revised terms and conditions apply only to contracts concluded after the application date, and the terms and conditions before the revision apply to contracts already concluded before that. However, if a user who has already concluded a contract wishes to receive the application of the revised terms and conditions, the revised terms and conditions will apply if the user sends this intention to the Company during the public announcement period of the revised terms and conditions under paragraph 3 and receives the Company's consent.
6. Matters not specified in these terms and conditions and interpretations of these terms and conditions shall be governed by the "Act on Consumer Protection in Electronic Commerce, etc.", "Act on Regulation of Terms and Conditions", "Consumer Protection Guidelines in Electronic Commerce, etc." determined by the Fair Trade Commission, related laws or customary practices.

Article 4 (Provision and Change of Services)

1. The Company performs the following tasks:
   • Providing information on goods or services and concluding purchase contracts
   • Delivery of goods or services for which purchase contracts have been concluded
   • Other tasks determined by the Company
2. The Company may change the content of goods or services to be provided in future contracts in cases such as sold-out goods or services or changes in technical specifications. In this case, the content of the changed goods or services and the provision date are immediately announced where the content of the current goods or services is posted.
3. If the Company changes the content of the service that it has agreed to provide to the user due to reasons such as sold-out goods, etc. or changes in technical specifications, it immediately notifies the reason to an address where the user can be notified.
4. In the case of the preceding paragraph, the Company shall compensate for any damage suffered by the user due to this. However, this shall not apply if the Company proves that there was no intention or negligence.

Article 5 (Suspension of Service)

1. The Company may temporarily suspend the provision of services due to reasons such as repair, replacement, and failure of computers and other information and communication equipment, or interruption of communication.
2. The Company shall compensate for any damage suffered by users or third parties due to the temporary suspension of service provision for the reasons in paragraph 1. However, this shall not apply if the Company proves that there was no intention or negligence.
3. If the service cannot be provided due to reasons such as business type conversion, business abandonment, integration between companies, etc., the Company shall notify the user in the manner specified in Article 8 and compensate the consumer according to the conditions originally presented by the Company.

Article 6 (Member Registration)

1. The user applies for membership by filling in the member information according to the registration form set by the Company and indicating the intention to agree to these terms and conditions.
2. The Company registers as a member those who apply to become a member as in paragraph 1, unless they fall under any of the following:
   • If the applicant has previously lost membership qualification under Article 7, Paragraph 3 of these terms and conditions. However, exceptions are made for those who have lost their membership qualification under Article 7, Paragraph 3, but have obtained the Company's approval for re-registration after 3 years have passed.
   • If there are false, omissions, or errors in the registration content
   • If there are other technical difficulties in registering as a member
3. The time of formation of the membership contract is the point when the Company's acceptance reaches the member.
4. If there is any change in the registration matters under paragraph 1, the member shall immediately inform the Company of the change by email or other methods.

Article 7 (Member Withdrawal and Loss of Qualification)

1. Members can request withdrawal from the Company at any time, and the Company immediately processes the member withdrawal.
2. If a member falls under any of the following reasons, the Company may restrict and suspend membership qualification:
   • If false information was registered at the time of application
   • If payment is not made by the due date for the purchase price of goods, etc. purchased using the website or other debts that the member is responsible for in relation to the use of the website
   • If the use of the website by others is interfered with or their information is stolen, threatening the order of electronic commerce
   • If the law or these terms and conditions are violated or acts contrary to public order and morals are performed using the website
3. After the Company restricts or suspends membership qualification, if the same act is repeated 2 or more times or if the reason is not corrected within 30 days, the Company may revoke membership qualification.
4. When the Company revokes membership qualification, it cancels the membership registration. In this case, the member is notified of this and given at least 30 days to explain before the membership registration is canceled.

Article 8 (Notification to Members)

1. When the Company notifies a member, it can do so to the email address that the member has previously agreed with the Company to designate.
2. For notifications to an unspecified number of members, the Company can substitute individual notifications by posting on the Company's website bulletin board for more than 1 week. However, individual notifications are made for matters that have a significant impact on the member's own transactions.

Article 9 (Purchase Application)

Website users apply for purchases according to the following methods set by the Company:

1. Input of name, address, telephone number
2. Selection of goods or services
3. Selection of payment method
4. Indication of agreement to these terms and conditions (e.g., mouse click)

Article 10 (Formation of Contract)

1. The Company may not accept purchase applications as in Article 9 in the following cases. However, when concluding a contract with a minor, the Company must notify that the minor or their legal representative can cancel the contract if the consent of the legal representative is not obtained.
   • If there are false, omissions, or errors in the application content
   • If a minor purchases goods and services prohibited by the Juvenile Protection Act such as cigarettes, alcohol, etc.
   • If there are other technical difficulties in accepting the purchase application
2. The contract is considered to be formed at the point when the Company's acceptance reaches the user in the form of a receipt confirmation notification under Article 12, Paragraph 1.
3. The Company's expression of acceptance must include information such as confirmation of the user's purchase application, availability for sale, correction of purchase application, cancellation, etc.

Article 11 (Payment Methods)

The payment methods for goods or services purchased from the Company can be done by available methods among the following. However, the Company cannot collect any fees in addition to the price of goods, etc. for the user's payment method.

1. Various account transfers such as phone banking, internet banking, mail banking, etc.
2. Various card payments such as prepaid cards, debit cards, credit cards, etc.
3. Online bank deposit
4. Payment by electronic money
5. Payment upon receipt
6. Payment by points provided by the Company such as mileage, etc.
7. Payment by gift certificates contracted with or recognized by the Company
8. Payment of fees by other electronic payment methods, etc.

Article 12 (Receipt Confirmation Notification, Change and Cancellation of Purchase Application)

1. The Company sends a receipt confirmation notification to the user when there is a purchase application from the user.
2. If there are discrepancies in the expression of intention, etc., the user can request a change and cancellation of the purchase application immediately after receiving the receipt confirmation notification, and if there is a request from the user before shipping, the Company must process it without delay according to the request. However, if payment has already been made, it follows the regulations on withdrawal of subscription, etc. in Article 15.

Article 13 (Supply of Goods, etc.)

1. Unless there is a separate agreement with the user regarding the time of supply of goods, etc., the Company takes necessary measures such as custom production, packaging, etc. so that goods, etc. can be shipped within 7 days from the day the user made the subscription. However, if the Company has already received all or part of the payment for goods, etc., it takes measures within 3 business days from the day all or part of the payment was received. At this time, the Company takes appropriate measures so that the user can check the supply procedure and progress of goods, etc.
2. The Company specifies the means of delivery, who bears the delivery cost by means, and the delivery period by means for goods purchased by the user. If the Company exceeds the agreed delivery period, it must compensate for the user's damage. However, this shall not apply if the Company proves that there was no intention or negligence.

Article 14 (Refund)

If the Company cannot deliver or provide goods, etc. that the user has applied to purchase due to reasons such as sold-out, etc., it immediately notifies the user of the reason and, if the payment for goods, etc. has been received in advance, refunds or takes necessary measures for refund within 3 business days from the day the payment was received.

Article 15 (Withdrawal of Subscription, etc.)

1. Users who have concluded a contract with the Company for the purchase of goods, etc. can withdraw their subscription within 7 days from the day they received the document regarding the contract contents according to Article 13, Paragraph 2 of the "Act on Consumer Protection in Electronic Commerce, etc." (if goods, etc. are supplied later than when the document was received, from the day goods, etc. are received or the supply of goods, etc. begins). However, if the "Act on Consumer Protection in Electronic Commerce, etc." stipulates otherwise regarding the withdrawal of subscription, it follows the provisions of the Act.
2. Users cannot return or exchange in the following cases when they have received goods, etc.:
   • If goods, etc. are lost or damaged due to reasons attributable to the user (however, withdrawal of subscription is possible if the packaging, etc. was damaged to check the contents of goods, etc.)
   • If the value of goods, etc. has significantly decreased due to the user's use or partial consumption
   • If the value of goods, etc. has significantly decreased to the extent that resale is difficult due to the passage of time
   • If the packaging of original goods, etc. is damaged when reproduction is possible with goods, etc. of the same performance
3. In the case of paragraph 2, subparagraphs 2 to 4, if the Company did not take measures such as clearly stating the fact that withdrawal of subscription, etc. is restricted in a place where consumers can easily see or providing used goods, etc., the user's withdrawal of subscription, etc. is not restricted.
4. Notwithstanding paragraphs 1 and 2, users can withdraw their subscription, etc. within 3 months from the day the goods, etc. were supplied, or within 30 days from the day they knew or could have known the fact, if the content of goods, etc. differs from the display/advertisement content or the contract content is performed differently.

Article 16 (Effect of Withdrawal of Subscription, etc.)

1. The Company refunds the already paid price of goods, etc. within 3 business days when it receives returned goods, etc. from the user. In this case, if the Company delays the refund of goods, etc. to the user, it pays delay interest calculated by multiplying the delay interest rate specified in Article 21-2 of the "Enforcement Decree of the Act on Consumer Protection in Electronic Commerce, etc." for the delay period.
2. When refunding the above payment, if the user paid the price of goods, etc. by credit card or electronic money, etc., the Company requests the business provider of the payment method to stop or cancel the billing of the price of goods, etc. without delay.
3. In the case of withdrawal of subscription, etc., the cost necessary for returning the supplied goods, etc. is borne by the user. The Company does not claim a penalty or compensation for damages from the user due to withdrawal of subscription, etc. However, if the withdrawal of subscription, etc. is due to the difference between the content of goods, etc. and the display/advertisement content or the contract content being performed differently, the cost necessary for returning goods, etc. is borne by the Company.
4. If the user paid shipping costs when receiving goods, etc., the Company clearly indicates who bears the cost when withdrawing subscription so that the user can easily understand.

Article 17 (Protection of Personal Information)

1. The Company collects the minimum amount of personal information necessary for service provision when collecting user personal information.
2. The Company does not collect information necessary for fulfilling purchase contracts in advance at the time of membership registration. However, this does not apply in cases where minimum specific personal information is collected for fulfilling obligations under relevant laws that require identity verification before the purchase contract.
3. When the Company collects and uses personal information of users, it informs the users of the purpose and obtains consent.
4. The Company cannot use collected personal information for purposes other than the intended purpose, and in case new usage purposes arise or when providing to a third party, it informs the users of the purpose at the usage/provision stage and obtains consent. However, exceptions are made if otherwise stipulated by relevant laws.
5. In cases where the Company needs to obtain user consent under paragraphs 3 and 4, it must specify or notify in advance matters stipulated in Article 22, Paragraph 2 of the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc." such as the identity of the personal information manager (affiliation, name and phone number, other contacts), purpose of collection and use of information, matters related to information provision to third parties (recipient, purpose of provision, and content of information to be provided), and users can withdraw this consent at any time.
6. Users can request access to and correction of errors in their personal information held by the Company at any time, and the Company has an obligation to take necessary measures without delay. If a user requests correction of an error, the Company does not use the personal information until the error is corrected.
7. The Company must minimize the number of people handling users' personal information for personal information protection and must have a security system for protecting personal information such as credit cards, bank accounts, etc.
8. The Company or a third party who has received personal information from the Company immediately destroys the personal information when the purpose of collection or the purpose for which it was provided has been achieved.
9. The Company does not preset the consent field for collection, use, and provision of personal information as selected. Also, it specifically states the services that are restricted when users refuse consent for collection, use, and provision of personal information, and does not restrict or refuse service provision such as membership registration due to users' refusal of consent for collection, use, and provision of personal information that are not mandatory collection items.

Article 18 (Obligations of the Company)

1. The Company does not engage in acts prohibited by laws and these terms and conditions or contrary to public order and morals, and does its best to provide goods and services continuously and stably in accordance with these terms and conditions.
2. The Company must have a security system for protecting users' personal information (including credit information) so that users can safely use internet services.
3. If the Company engages in unfair display/advertisement acts as defined in Article 3 of the "Act on Fair Labeling and Advertising" regarding products or services, thereby causing damage to users, it shall be liable for compensation according to related regulations.
4. The Company shall not send advertising information to users without their prior consent.

Article 19 (Obligations related to Electronic Payment)

1. The Company takes technical and procedural measures necessary to ensure the safety of electronic payments for the purchase price of goods, etc.
2. The Company takes necessary measures to maintain the stability and reliability of electronic payment methods in cooperation with electronic financial business operators defined in Article 2, Subparagraph 4 of the "Electronic Financial Transactions Act" who provide electronic payment services for the purchase price of goods, etc.

Article 20 (User's Obligation)

1. Users shall not perform the following acts:
   • Registration of false information when applying or changing
   • Theft of other people's information
   • Change of information posted on the website
   • Transmission or posting of information (computer programs, etc.) other than the information set by the website
   • Infringement of intellectual property rights such as copyrights of the Company and other third parties
   • Acts that damage the honor of the Company and other third parties or interfere with business
   • Disclosure or posting of obscene or violent messages, videos, voice, or other information contrary to public order and morals on the website
2. Members shall comply with these terms and conditions and other notices announced by the Company through the website when using the services.

Article 21 (Relationship between Linked Website and the Independently Contracted Business Partner)

1. If the website providing hyperlinks and the linked website have a relationship of a independently contracted business partner, the website of the independently contracted business partner is not a website operated by the Company but an independently contract business partner. The Company does not take responsibility for any transactions between users and independently contracted business partners.

Article 22 (Copyright of Posts, Management, Limitation of Use)

1. Copyright and other intellectual property rights for works created by users belong to the users. However, when operating the service, the Company can use or modify the works according to operational policies within the service only.
2. When using the service, users must not perform acts that violate laws or these terms of use.
3. The Company can delete or move posts registered by users without prior notice in the following cases:
   • Posts slandering, insulting others, or posts that may defame others
   • Posts obviously violating public order and morals
   • Posts deemed advertising without the Company's prior permission
   • Posts containing content promoting crime
   • Posts infringing on the rights of the Company or third parties or posts that may cause damage
   • Posts containing external links or programs that may cause problems on the Company's website
   • Other posts with content not suitable for the nature of the service
4. The Company can restrict the use by users in the following cases:
   • When false information is registered at the time of application for use
   • When using services provided for other users by stealing their accounts and passwords
   • When interfering with the use of services by other users or stealing their information
   • When using expressions not suitable for the nature of the service
   • When violating laws or terms of use
   • When interfering with the operation of the website through abnormal connections, apps, etc.
   • When the same action is repeated after account suspension
   • When a criminal act is committed
   • Other cases when there is reasonable cause for restriction of use

Article 23 (Dispute Resolution)

1. The Company has a damage compensation department dedicated to handling complaints from users and providing damage compensation. Damage compensation procedures are handled promptly and fairly according to the procedures notified to users.
2. The Company can have a third-party dispute resolution organization to achieve smooth dispute resolution.
3. If a user submits a complaint, the Company shall try to process it within 30 days unless there are special circumstances.

Article 24 (Jurisdiction and Governing Law)

1. Lawsuits relating to disputes between the Company and users shall be governed by the location of the user at the time of the lawsuit. However, if the user's address is unknown at the time of the lawsuit or if the user is a foreign resident, it shall be governed by the competent court under the Civil Procedure Act.
2. The governing law for electronic commerce transactions between the Company and users is the Korean law.